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Terms and Conditions of Sale and Use

Welcome to Velocift. By using our website and placing orders, you agree to the following terms and conditions of sale and use. Please read them carefully before placing an order.

  1. General These terms and conditions of sale and use (T&Cs) govern all relationships between Velocift and its customers. By accessing our site and placing orders, you accept these conditions in their entirety.

  2. Products and Availability The products offered for sale are those described on our website. We do our best to ensure the accuracy of the information, but errors may occur. The product photos are provided for illustrative purposes and may not perfectly reflect the actual products.

  3. Orders To place an order on Velocift, you must:

    • Be at least 18 years old.
    • Provide accurate and up-to-date personal information.
  4. Prices and Payment The prices of the products are indicated in euros (€) and include all applicable taxes. We reserve the right to modify prices at any time, but products will be billed based on the rates in effect at the time of order confirmation.

    We accept the following payment methods:

    • Credit card (Visa, MasterCard, etc.)
    • PayPal
  5. Delivery We offer free delivery for all orders shipped within the European Union. Delivery times vary depending on the destination and are indicated during order confirmation. Please refer to our delivery policy for more details.

  6. Returns and Refunds You have 15 days from the date of receipt of your order to return unworn items in their original condition for a refund or exchange. Return shipping costs are the responsibility of the customer, except in the case of defective or incorrect products. For more details, please refer to our return and refund policy.

  7. Warranty All our products come with the legal warranty of conformity and the warranty against hidden defects, in accordance with applicable legal provisions. In case of a defective or non-compliant product, please contact us at contact@Velocift.com or via our contact page to arrange a return.

  8. Liability Velocift cannot be held responsible for any indirect damages that may occur as a result of purchasing the products. Our total liability, in the event of proven damage, will be limited to the amount of your purchase.

  9. Intellectual Property All elements of our website (texts, images, logos, etc.) are the exclusive property of Velocift. Any reproduction, use, or exploitation of these elements without prior written authorization is strictly prohibited.

  10. Data Protection We are committed to protecting your personal information in accordance with our privacy policy. By using our site, you consent to the collection and use of your personal data as described in this policy.

  11. Applicable Law and Jurisdiction These T&Cs are governed by Chinese law. In case of any dispute, the courts of Hong Kong will have exclusive jurisdiction.

  12. Changes to the Terms and Conditions Velocift reserves the right to modify these T&Cs at any time. The new terms will apply to all orders placed after their publication on our site. We encourage you to regularly review this page to stay informed of our conditions.

  13. Contact For any questions regarding our terms and conditions of sale and use, please contact our customer service at contact@Velocift.com or via our contact page. We are available Monday to Friday from 9:00 AM to 4:00 PM.

Thank you for choosing Velocift. We hope you enjoy your shopping experience and our commitment to your satisfaction.